Req Number: 16418BR
The HR Planning and Performance Management Division (HRP&PMD) is seeking a IT Systems Technician.
HRP&PMD conducts all administrative, budgeting, and cost-control functions for the admin area and ensures the timely submissions of all financial, administrative, and ad hoc reports as mandated by management.
The primary role of the IT Technician is to administer hardware replacement and upgrade programs for all workstations, fax machines, servers, printers, scanners, photocopiers, and any other digital equipment as applicable. The incumbent also maintains employees’ logon IDs, accounts, and password management and helps new and current employees in creating IT and communication-related requests.
The successful candidate will have higher-level education, with a diploma in Math, Business Administration, or Physical Science. A bachelor’s degree would be preferable.
You must have a minimum of six years of experience in assisting in computer program, preparation, and system documents.
You must be able to demonstrate an ability to support computer assignments such as networking support.
Duties & Responsibilities:
You will be required to perform the following:
Administer hardware replacement and upgrade programs for all workstations, fax machines, servers, printers, scanners, photocopiers, and any other digital equipment as applicable.
Maintain employees logon IDs, accounts, and password management. Help new and current employees in creating IT and communication-related requests.
Ensure employees have the proper access to corporate systems and business roles as required to enable them to conduct their work duties in an efficient manner.
Maintain email groups and ensure they are all up to date.
Ensure that all applicable General Instructions (acceptable use, information security, etc.) are adhered to and implemented.